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Accessible Local Businesses

Listed below are some local and chain businesses in the St. John's CMA which have accessibility features. Note that we are not affiliated with these businesses and cannot guarantee accessibility for every person ourselves; always call ahead! In the future, we hope to expand our site to include sections for different regions across the island.

If you have any suggestions for accessible facilities in your area, please let us know via the contact form below or by emailing us at info@cerebralpalsynl.com.

If you own any of the following businesses and you would like to update your accessibility information, or if you would like to add your business to this list, please contact us likewise.

If you would prefer to look at the PDF version of this list, click here to download it.

FOOD

Newfound Picnics (St. John’s and area):

  • Accessible picnic benches are an option.

  • Some locations are accessible for mobility needs.

  • Can bring picnic to your home.

  • Will accommodate dietary restrictions. (Newfound Picnics website)

City Light Buffet (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Hungry Heart Cafe (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Mallard Cottage (Quidi Vidi, St. John's):

  • Wheelchair accessible.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

  • Very limited parking.

  • Dietary accommodations can be made in advance.

  • Wheelchair accessible washrooms. (Karl Wells)

PJ Billingtons - In The Ramada (St. John's):

  • Wheelchair accessible.

  • Offers menu in braille.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

St. John's Fish Exchange Kitchen & Wet Bar (St. John's):

  • Wheelchair accessible.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

  • Upstairs level only accessible by stairs.

  • Accessible washrooms outside of restaurant, off adjoining hallway. (Karl Wells)

Wedgwood Café & Catering (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Ches's Famous Fish & Chips - Highland Drive Location (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

East Side Mario's (St. John's):

  • Wheelchair accessible.

  • Offers menu in braille and large print.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Jack's Restaurant - In The Capital Hotel (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Oppidan Restaurant - In The Sheraton Hotel (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Rustler's Family Restaurant (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

The Bigs Ultimate Sports Grill (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Your Business Here

Contact us with your accessibility features to have your business added to one of our lists!

Kimchi & Sushi (Downtown St. John’s):

  • Wheelchair accessible entrance.

  • Washroom on 3rd floor of TD building.

  •  (Karl Wells)

Hong Kong Restaurant (Downtown St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Magic Wok Eatery (Downtown St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

O'Reilly's Irish Newfoundland Pub (Downtown St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Smitty's Family Restaurant (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

The Pantry Café & Catering - Elaine Dobbin Centre for Autism (St. John's):

  • Wheelchair accessible.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

  • Some assistance required at entrance.

  • Wheelchair accessible café and washrooms. (Karl Wells)

 

ENTERTAINMENT

The Rec Room (Avalon Mall, St. John’s):

  • Fully accessible for mobility-device users.

  • No other information available. (Avalon Mall site)

Your Business Here

Contact us with your accessibility features to have your business added to one of our lists!

Scotiabank Cineplex Theater (Avalon Mall St. John’s):

  • Accessible seats in front rows of theaters.

  • Accessible washrooms.

  • CaptiView closed captioning system for hearing impairments.

  • Fidelio Group described video for visual impairments. (Scotiabank Cineplex website)

Mile One Centre (St. John’s):

  • Accessible parking in garage; drop-off available by ramp leading to Gate 1.

  • “Wheelchair seating is available in sections 120, 121 & 122 on the main concourse and in section 206 of the suite level."

  • Limited assistive listening systems.

  • Service animals allowed.

  • Elevators at Gate 2 and section 105.

  • Scented products discouraged. (Mile One website)

LSPU Hall & Resource Centre for the Arts Theatre Company (RCAT) (St. John’s):

  • Wheelchair accessible.

  • Assistive listening systems.

  • Designated accessible viewing areas.

  • Sensory friendly space on first floor (events are on second floor).

  • Onsite wheelchair.

  • Accepts “Attendant Pass” (book both tickets in advance).

  • Visual guides.

  • Lift inside main entrance (help will be provided).

  • Automatic door opener on main door.

  • One accessible parking spot (but on a steep incline).

  • Service animals allowed. (RCAT website)

Arts & Culture Centre (St. John's)

  • Accessible parking.

  • Some accessible seating.

  • Accessible washroom stalls.

  • Wheelchair accessible.

  • Limited number of assistive listening systems. (ACC website)

 

OUTDOORS

Bowring Park (St. John's):

  • Accessible parking at some entrances (east entrance by duck pond, staff parking, and by the lodge).

  • Accessible paved trails through the park (other walking trails just outside the park may have stairs, inclines, and gravel).

  • Accessible playground and splash pad (zero-depth play area).

  • Outdoor pool has accessible change rooms. (stjohns.ca)

Your Business Here

Contact us with your accessibility features to have your business added to one of our lists!

Bannerman Park (St. John's):

  • Accessible parking.

  • Paved trails through the park.

  • Accessible playground and splash pad (zero-depth play area) with recycled tire accessible flooring.

  • Outdoor pool has accessible change rooms. (stjohn's.ca)

Harbourside Park (Downtown St. John’s):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Manuel’s River Trail (Conception Bay South):

  • A portion of the trails are wheelchair/stroller accessible.

  • Rentals for a GRIT Freedom all-terrain wheelchair are offered.

  • Manuel's River Hibernia Interpretation Centre has an elevator. (Manuel's River site)

Cape Spear (Cape Spear, just outside St. John’s):

  • Wheelchair accessible.

  • No other information available. (Parks Canada site)

 

TRANSPORTATION

Metrobus - Common buses (St. John's, Mount Pearl, & Paradise):

  • Some buses have wheelchair spots and wheelchair lifts/ALF (accessible low floor for no-step entry and exit)

  • Routes 1, 2, 3, 5, and 23: ALF buses will be used on these routes.

  • ALF bus stops will have the accessibility symbol on them; other bus stops cannot guarantee the safety of those with mobility issues.

  • NOTE: if another customer is taking up an accessible space, the operator can ask them to move but cannot force them to move.

  • If your mobility device cannot be safely secured in the accessible space, you will be declined entry.

  • The operator will secure your device via an anchor point.

  • Service animals are allowed on buses as long as they are on a harness and do not cause obstruction or safety issues to the other passengers.

  • For more information on which routes and stops are and are not accessible, visit https://www.metrobus.com/ALF/handbook.asp#seebus (Metrobus site)

Bursey’s Taxi Inc. (Conception Bay South):

Your Business Here

Contact us with your accessibility features to have your business added to one of our lists!

GoBus by Metrobus (St. John's & Mount Pearl):

  • Door to door accessible bus service for those who cannot board ordinary public transit.

  • Passengers must register with GoBus to ensure eligibility; can book a ride by phone (or TTY), email, or web portal (internet).

  • Fares can be paid by cash or Go-Card.

  • Only children, service animals, and attendants of the user are permitted to accompany the user.

  • Buses have hydraulic ramps and seatbelts.

  • Drivers are trained in safety of their vehicle, disability awareness, first aid, and CPR.

  • User handbook: https://www.metrobus.com/alf/GoBusUserHandbook.pdf (GoBus site)

Jiffy Cabs (St. John’s & Northeast Avalon):

Newfound Cabs (St. John’s & Mount Pearl):

City Wide Taxi (St. John’s & Mount Pearl):

  • Wheelchair accessible vehicles.

  • Drivers are supposed to have disability and sensitivity training.

  • Service animals welcome if the animal is clearly marked as a service animal or a healthcare professional’s note is provided.

  • Call 709-722-7777 or book by City Wide App. (City Wide website)

 

TRAVEL & ACCOMMODATIONS

St. John's International Airport (St. John's):

  • Audible and visual fire alarms.

  • TTY pay telephones.

  • Wheelchairs available from each airline ticket counter or by prearranging with respective airline.

  • Wheelchair access to all public areas.

  • Accessible tables in the food services area.

  • Low resistance doors and handles.

  • Dedicated passenger drop-off/loading zone.

  • Wheelchair accessible washrooms.

  • Wheelchair accessible parking, both long- and short-term.

  • Terminal building curbside parking for the physically disabled.

  • Braille lettering in elevators and washrooms.

  • Accessible telephones and water fountains.

  • Emergency call switches and visual fire alarms for washrooms.

  • Service animals are permitted. (SJIA website)

The Holiday Inn Express - Airport (St. John's):

  • Accessible parking.

  • Accessible entrance.

  • Accessible guest rooms with accessible washrooms.

  • Visual alarms/alerts in rooms and public spaces.

  • Elevators. (Holiday Inn website)

Your Business Here

Contact us with your accessibility features to have your business added to one of our lists!

Delta Hotel (Downtown St. John’s):

  • Braille and tactile signage provided for permanent rooms and spaces.

  • Self-parking, accessible spaces.

  • Service animals are welcome.

  • Valet parking for vehicles outfitted for drivers in wheelchairs.

  • Elevators.

  • Accessible 32” wide doorways.

  • Accessible route from public entrance to accessible guest rooms.

  • Alarm clock telephone ringers.

  • Accessible washrooms with grab bars and wheel in showers.

  • Door features and electrical outlets lowered.

  • Hearing accessible rooms and/or kits.

  • TV with closed captioning.

  • Accessible pool. (Marriott website)

Fairfield Inn & Suites (St. John's):

  • Accessible Self-parking.

  • Service animals are welcome.

  • Elevators.

  • Accessible guest rooms with 32” wide doorways.

  • Accessible route from public entrance to accessible guest rooms.

  • Wheelchair accessible bathroom with wheel-in showers and grab bars.

  • Door features and electrical outlets lowered.

  • Hearing accessible rooms and/or kits.

  • TTY/TTD available.

  • TV with closed captioning. (Marriott website)

Alt Hotel (Downtown, St. John’s):

  • Accessible rooms for those with reduced mobility.

  • No other information available. (Alt Hotel site)

Hampton Inn & Suites (St. John’s):

  • Elevators.

  • Accessible guest rooms

  • 32” wide doors with lowered peep hole.

  • Accessible meeting rooms, public entrance (ramp or level), and registration desk.

  • Accessible parking spaces for cars in the self-parking facility.

  • Accessible route from the accessible public entrance to guest rooms and most other facilities.

  • Accessible swimming pool.

  • Audible alarms/visual alarms in hallways and public areas.

  • Closed captioning on televisions or closed captioning decoders.

  • Grab bars in bathroom.

  • Hotel complies with ADA Guidelines.

  • Lowered bed, light switches, storage spaces, thermostat controls, etc.

  • Service animals welcome.

  • TTY for guest use.

  • Van-accessible parking in the self-parking facility. (Hampton site)

 

LOCAL ATTRACTIONS

Signal Hill Visitor Centre (St. John's):

  • Wheelchair accessible features.

  • No other information available. (Parks Canada)

The Fluvarium (St. John's):

  • Accessible parking.

  • Wheelchair accessible building.

  • No other information available. (Fluvarium website)

Johnson GEO Centre (St. John’s):

  • Wheelchair accessible.

  • Lots of parking.

  • No other information available.

  • (GEO Centre website)

Admiralty House Communications Museum (Mount Pearl):

  • Wheelchair accessible.

  • No other information available. (Newfoundland & Labrador website)

The Rooms (St. John's):

  • Wheelchair accessible.

  • No other information available.

  • Via: Inclusion NL & Empower (Accessibility Info Sheet 2016)

Your Business Here

Contact us with your accessibility features to have your business added to one of our lists!

 

SHOPPING

Avalon Mall (St. John's):

  • Guest services provides wheelchair, walker, and stroller rentals; accessible food court tables; elevators available to go between upper and lower floor.

  • NOTE: accessibility varies greatly by individual store. (Avalon Mall website)

Your Business Here

Contact us with your accessibility features to have your business added to one of our lists!

St. John's Farmer's Market (St. John's):

  • Accessible parking.

  • Accessible doors and aisles.

  • Accessible gender neutral washrooms.

  • Accessible tables indoors and outdoors. (SJFM website)

Village Mall (St. John's):

  • Accessible parking.

  • Wheelchair and stroller rental.

  • Elevator to go between upper and lower floor.

  • NOTE: Accessibility varies by store. (Village Mall website)

 

RECREATION

Paul Reynolds Community Centre Pool (St. John’s):

  • Therapeutic warm water.

  • Leisure pool with zero depth beach entry

  • Hydraulic lift and water wheelchairs.

  • Pool viewing area.

  • Fully accessible family changerooms/universal changerooms.

  • Adult size change table.

  • (City of St. John's site)

Easter Seals Park (St. John's):

  • Fully accessible playground.

  • (Easter Seals site)

H.G.R. Mews Centre (St. John’s):

  • Accessible parking.

  • Wheelchair accessible.

  • Pool lift.

  • (City of St. John's site)

Your Business Here

Contact us with your accessibility features to have your business added to one of our lists!

Kenmount Terrace Community Centre (St. John’s):

  • Wide asphalt loop connects all of the park’s activity zones.

  • Playground has rubber floor and inclusive play options.

  • (City of St. John’s site)